If the supplier is set up as a XML by FTP then no mail will be sent from Isave.
If you want to receive an notification when a order is delivered to your FTP server there are two possible scenarios you might want to explore.
1. Set up an e-mail notification in your FTP server software
2. Set up a OrderCopy mail on every department (GROUP) on the site that using the XML by FTP supplier that you want a notification from.
The OrderCopy field is located at the bottom of the GROUP input form. You might also use a semicolon separated string of e-mail addresses in this field (E.g.: orders@mycompany.com;name@customer.com).
Posted in: isave.System